a. a. We want the area to the left of 50, because the question asks for fewer than 50 hours. Use =norm.dist(50,77,20,true) to get 0.089
b. b. We want more than 100, the area to the right of 100. Excel adds up from the left, so we need to subtract from 1. Use =1-norm.dist(100,77,20,true) to get 0.125
c. c. The question asks for the “upper 20%”. We are asked to find a random variable which corresponds to this area. In other words, what is the value of the random variable X which separates the top 20% from the bottom 80%. We can use =norm.inv for this, but we will need to write =norm.inv(0.8,77,20) to get 93.83. If we had written =norm.inv(0.2,77,20) then the result would the value of the random variable X that separates the bottom 20% from the top 80%. Draw a sketch and make sure you get this. This posting on our blog might help make this clearer.
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